Patient, practical technology help for adults 55+

Simple support options

Choose the Help That’s Right for You

Get help once, or enjoy ongoing support from a familiar technology expert. Every session starts with a conversation and moves at your pace.

One-time help

Solve a problem or learn something new

60

One-Hour Remote Session

Best when you have one specific question, need help with a problem, or want to try SLICE.

$80 One-hour minimum · additional time is $85 per hour
Choose One-Hour Help

What we can help with

  • Phones, tablets, laptops, and computers
  • Email, streaming, video calling, and apps
  • Password and login guidance
  • Learning useful device features
  • Everyday technology questions
  • Online safety and suspicious messages

Ongoing help

SliceConcierge Membership

Year-round remote technology support and patient guidance whenever everyday questions come up.

Household

Ongoing support for two adults in one household.

$540 per year · equivalent to $45/month
  • Support for two household members
  • 90-minute Get Started session
  • Quick-support sessions throughout the year
  • Help across everyday devices
  • Online-safety guidance
Choose Household

Buying for someone else?

Support for a Loved One

Purchase a session or membership for a parent, family member, or friend. Enter their information during checkout.

We’ll contact the person receiving support and explain the next steps clearly.

Give SLICE Support

Member-only service

Residential Visits

Prefer help in your home? SliceConcierge members may request an in-person residential visit for hands-on technology support.

$125 per hour · one-hour minimum · billed separately
Request a Residential Visit

Available exclusively to members

  • Individual or Household SliceConcierge membership required
  • In-home device setup and personal instruction
  • Help connecting printers, TVs, Wi‑Fi, and other devices
  • Appointments subject to location and availability

Not a member yet? Choose a SliceConcierge plan above before requesting a residential visit.

Everyday technology help

What We Can Help With

Bring us the question that is getting in your way. We’ll listen, explain, and work through it with you.

  • Learning how to use your device
  • Fixing issues with phones, tablets, or computers
  • Setting up apps or new devices
  • Resetting passwords
  • Learning Zoom, FaceTime, or messaging
  • Organizing photos
  • Connecting with your healthcare professional
  • Ordering groceries or prescriptions online
  • Staying safe online and avoiding scams
No question is too small.

How remote support works

  1. Choose your support

    Select a one-time session or SliceConcierge membership.

  2. Schedule a time

    We begin with a phone call at a time that works for you.

  3. Get patient help

    With your permission, we can connect securely to your screen and guide you.

You remain in control. Remote access only happens with your permission, and you can end it at any time.

Not sure which option fits?

No question is too small. Tell us what you need help with, and we’ll point you in the right direction.

Ask SLICE