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Personal Technology Guidance
We take time to understand your devices, comfort level, goals, and the way you prefer to learn.
SliceConcierge
Your personal technology team.
More than a help desk. SliceConcierge is an ongoing relationship with people who learn how you use technology, understand what matters to you, and are ready when a question comes up.
The concierge difference
You don’t have to figure out who to call.
Start with SLICE. We’ll listen, help you understand the situation, and guide you toward the right next step—even when you are not sure what kind of technology help you need.
Almost any technology question is welcome.
Built around you
Technology support that becomes more useful over time
Instead of starting over with a stranger each time, you have a trusted place to turn for everyday questions, decisions, and hands-on help.
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A Trusted Second Opinion
Before you click, pay, replace a device, or respond to a message, ask SLICE for a calm, practical perspective.
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Remote and In-Home Help
Handle many questions by phone or secure screen sharing, with residential visits available when hands-on help makes more sense.
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Safer Digital Decisions
Get help reviewing suspicious messages, understanding online services, and building safer everyday habits.
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Purchase & Setup Guidance
Talk through what to buy, what you may not need, and how a new device or service will fit into your life.
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Family Coordination
With your permission, we can help keep a trusted family member informed and reduce the burden of being the family tech expert.
The concierge portion
Residential Visits for Members
Some technology is easier to solve in person. Active SliceConcierge members can request a residential visit for setup, instruction, and hands-on support in the home.
$125 per hour · one-hour minimum · billed separately
Request a Residential VisitHelpful for
- Setting up a computer, printer, phone, or tablet
- Improving Wi‑Fi and connecting home devices
- Smart TV, streaming, and video-calling setup
- Organizing a comfortable technology workspace
- Patient, side-by-side instruction in your home
- Reviewing several devices in one visit
Members only. Visits are subject to location and appointment availability.
Questions big and small
Bring us the question behind the question.
You might know the problem—or only know that something does not feel right. Either is enough.
- “Is this email real?”
- “Which new phone should I choose?”
- “Can you help me join my doctor’s video visit?”
- “Where did my photos go?”
- “Can I use AI for this?”
- “How do I make all these devices work together?”
No question is too small.
Simple annual membership
Choose the support that fits your household
For one person
$420 per year · equivalent to $35/month
Ongoing remote guidance plus access to member-only residential visits.
Choose IndividualFor two adults
$540 per year · equivalent to $45/month
Concierge support for two people in the same household.
Choose HouseholdWhat membership means
- A familiar place to call
- Ongoing remote help
- Technology guidance and instruction
- Residential visit eligibility
Frequently asked questions
Questions about SliceConcierge
What kinds of questions can I ask?
Almost anything related to your everyday technology: devices, apps, accounts, passwords, online services, safety, streaming, healthcare portals, AI, purchases, setup, and more.
How is this different from one-time support?
SliceConcierge is designed as an ongoing relationship. You have a trusted team to contact before a small question becomes a larger problem, and membership makes you eligible for residential visits.
How are memberships billed?
Memberships are billed annually: $420 for one person and $540 for two adults in the same household.
How do residential visits work?
Active members may request in-home support at $125 per hour with a one-hour minimum. Visits are billed separately and depend on location and appointment availability.
Can you coordinate with my family?
Yes, with your permission. You decide what information may be shared and who may be involved.
Put a technology expert in your corner.
Join SliceConcierge and know where to turn whenever technology raises a question.
Start Membership